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Open Government

Office of the Ombudsman

The Office of the Ombudsman facilitates open communication with the public by acting as a liaison to the District's programs. The Office is also the public's gateway for locating information, answering questions, processing records requests, reporting problems, and corresponding with leadership. 

Phone: (850) 539-5999
Fax: (850) 539-2777
ombudsman@nwfwater.com

Statement of Agency Organization and Operation

This statement is issued and maintained under the authority of section 120.54, Florida Statutes, (F.S.) and chapter 28-101, Florida Administrative Code (F.A.C.).  Please follow this link for information about the District's Statement of Agency Organization and Operation.

Final Agency Orders

Pursuant to section 120.53(5), F.S., a subject matter index of Agency Final Orders is located at one of the following locations:

Final orders issued prior to July 1, 2015 are located at http://falr.com/default.shtml

Upon visiting the FALR site above, click on the “Search” link to the left of the screen. Choose “1. Supercumulative Indexes (Free).” Instructions for using this site are located here. A search bar is located in the middle of the page in which you can enter the subject matter, party, or keyword you are looking for. Below the search bar there is a list of indices compiled by a range of years that you may reference as well. These indices are searchable by Agency name.

Final orders issued on or after July 1, 2015 are located at https://www.doah.state.fl.us/FLAIO/

The link above will take you to the State of Florida Division of Administrative Hearings “Florida Agency Indexed Orders Search” page. You may enter information into any of the empty fields or choose from the available drop downs to choose an agency, type of order, or order subject.